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Privacy Policy

We are committed to protecting your personal data.


Who are we ?

This website is powered by Odoo, and hosted in Luxembourg by:

Cyclop Sàrl, 103, route d’Esch L-3230 Bettembourg, LUXEMBOURG

No data is resold or used for commercial purposes by third parties.

What data do we collect?

We only collect data necessary to:

  • Create and manage your customer account
  • Process your orders
  • Provide after-sales service
  • Contact you if necessary

The data collected includes your first and last name, email address, postal address, telephone number, order history, and any information voluntarily submitted via our site.

How is your data used?

Your data is used for our e-commerce business. It is used to ensure the proper functioning of our service and is not resold. We may use it for advertising purposes.

Where is your data stored?

Your data is securely stored on the servers of our hosting provider located in Luxembourg.

What are your rights?

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Access to your data
  • Rectification or deletion
  • Limitation or opposition to processing
  • Portability of your data

For any request, you can contact us via the site's contact form.​

Cookies Policy

Cookies are small pieces of text sent by our servers to your computer or device when you access our services. They are stored in your browser and then sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to log in again) or your shopping cart. 

Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

Cookie category Goal Exemples

Session & Security(essentiel)

Authenticate users, protect user data, and allow the website to provide services users expect, such as retaining the contents of their shopping cart or allowing file uploads.

The website will not function properly if you reject or ignore these cookies.

session_id (Odoo)

Preferences
(essential)

Remember information about how the website looks or behaves, such as your preferred language or region.

Your experience may be degraded if you ignore these cookies, but the website will still work.

frontend_lang (Odoo)
Interaction history (optionnal)

Used to collect information about your interactions with the website, the pages you viewed, and any specific marketing campaigns that brought you to the website.

We may not be able to provide you with the best service if you refuse these cookies, but the website will work.

im_livechat_previous_operator (Odoo)
utm_campaign (Odoo)
utm_source (Odoo)
utm_medium (Odoo)

Advertising & Marketing (optional)

Used to make advertising more engaging for users and more valuable for publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve ad campaign performance reports.

Note that some third-party services may install additional cookies on your browser to identify you.

You can refuse the use of cookies by a third party by visiting the​ Network Advertising Initiative Opt-Out Page. The website will still work if you reject or ignore these cookies.

__gads (Google)
__gac (Google)

Analytics (optional)

Understand how visitors interact with our website, via Google Analytics. Learn more about Analytical cookies and privacy information.

The website will still work if you reject or ignore these cookies.

_ga (Google)
_gat (Google)
_gid (Google)
_gac_* (Google)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Every browser is a little different, so check your browser's Help menu to learn how to properly modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.